Storage Zone Self Storage and Business Centers

On 12.02.23 I went to Storage Zone 3866 Mike Padgett Hwy, Augusta, GA 30906. I informed them that I was interested in renting a storage unit. I was shown the "model" unit and NOT the actual unit I would be renting. The model unit was very clean, so I agreed to renting a storage unit from them (Yeah I trusted them, which was a HUGE mistake). I paid the initial fees. I was then given the code to my new storage unit. I traveled to it's location and was shocked by what I saw when I entered the storage unit, because it was FILTHY (See pictures). There were spiderwebs, spiders and other bugs everywhere. Needless to say I was not going to be putting my possessions in there. I notified the person who sold me the unit and they apologized and informed me that a maintenance guy would come out to the unit to verify what I told them. He was also shocked by what she saw and then offered to show me another storage unit that was for rent. I agreed to view it. When he unlocked the second unit, it was even filthier than the first unit. Not only did it have spiders and other bugs, but also broken glass and dark colored liquid spills everywhere. I informed him that I would not be using these units and would like a refund. He then replied that they didn't do refunds. I have spoken to the manager and left a customer complaint on their website and filed a Better Business Bureau complaint, but no one has reached back out to me or issued me a refund. Simply put, DO NOT USE THEIR STORAGE UNITS! 01.09.23 Update: Thankfully I was contacted by the original person who rented me the storage unit. They apologized for the inconvenience of this situation and refunded my money.

This place has not been maintained over the past few years. Overgrown trees leaning over some of the units has caused issues with plant growth on top of some units and flooding into others. Unfortunately mine has been getting water inside and some type of wood chips are now falling from the ceiling. Unit A-22

Ok.very friend

Well lit. Like that it is monitored by video.

It's a monthly storage rental. Pay your fees and no problems. Don't pay and well.... You'll find out.